confidentconfident

OUR QUALITY POLICY

  • “We at Confident Dental Equipments Ltd. are committed to achieve customer satisfaction by providing state of art dental and medical equipment and quality service”.

  • We shall excel in the market by achieving quality, economy in products, and service by ensuring quality in design, defect prevention and waste elimination.

  • We shall adopt scientific approach for effective training of employees and improve work culture.

  • We shall continually improve the effectiveness of quality management system and contribute to the development of the organization and its associates.

CDEL has established the quality policy that is appropriate to the purpose of the organization and is with a vision of organization’s future. It includes a commitment to comply with requirements and continually improve the effectiveness of the quality management system. This policy provides a framework for establishing and reviewing quality objectives, management with due delegation to important personnel, ensure that the organization’s quality policy is communicated and understood within the organization. The Management review committee reviews the policy at appropriate time for its continuing suitability.

With its sophisticated manufacturing facilities; strong quality focus, with an established Integrated management system (IMS) quality system, which includes ISO 9001: 2008 modernized production processes and outstanding after-sales support, Confident has earned a reputation for consistent, reliable product performance. It has a proven track record of excellence on special developmental projects.

In its endeavor to manufacture world-class Dental & Medical products, Confident has implemented qualityinitiative in its manufacturing plant. These initiatives, aimed at providing the highest standards of products and services to its customers, include 5S techniques, and all-focused plan of total quality management.

WE VALUE

Our organization strictly follows the following principles, which guide us to become one of the preferred choices of the clients:

  • Total customer satisfaction
  • Continual up gradation of technology
  • Optimizing the competence of our people through training and development
  • Motivating our people through involvement & empowerment
  • Working to designed systems & procedures
  • Respect & care for all our people

SERVICES WE OFFER

Engrossed in developing variegated products for Dental & Medical technology, we also offer the most reliable and efficient services to the clients. Our products are made in compliance with the international quality standards. Once the orders are delivered, we maintain contact with the clients for providing them appropriate maintenance and occasional support. We are engaged in maintenance, inspection or supplying the spare parts made in accordance with the original manufacturing drawings to ensure proper fit and functioning. The spare parts and after sales services we offer help in retaining the quality of the original equipment.

Clients may contact us for availing well-planned maintenance or un-scheduled repairs for the systems. We render maintenance & repair services with the help of our own technicians or from our local associates’ engineers. Original components are used to ensure that the systems retain the highest standards.